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The role

maxgeo is a leading supplier of Data Management Solutions to the mining and exploration industry. Currently, there is an opportunity for an IT support person to join our global team, based in Fremantle, Western Australia.

Having experience in a similar role in the mining industry would be beneficial though not essential. The ideal candidate will be a problem solver, responsible, capable of working alone and within a team-oriented environment.  Attention to detail with superior client focus and communication skills is essential.


  • Provide global support on maxgeo products and services
  • Ensure that all queries are resolved or referred to the developers for assistance
  • Responsible for installations and configuration of  databases and / or software
  • Maintaining and monitoring of client support systems – Service Desk / OTRS
  • Diagnosing and solving software or hardware faults
  • Testing and evaluating new versions of the maxgeo software
  • Actively promote the firm and its services to clients and associates at all opportunities.

Skills and experience

SQL Server Administration
SQL / Access skills
Network / IT knowledge
Troubleshooting skills
Good interpersonal skills, organised
Familiar with maxgeo products, but not essential
Software support experience

What we can offer you

A great working environment based in Fremantle
Professional environment in an informal atmosphere with a flat structure
Close to public transport
Good exposure to new equipment and software
Professional development opportunities
Hosted environments such as Amazon

Please apply with an up-to-date resume applicable to the requirements for the job. Unfortunately, we are unable to respond to unsuccessful applicants. All applicants must be available for an interview at our office in Fremantle, as well as being able to provide proof of eligibility to live and work in Australia.

Apply online now
For further information about this role, please contact us by email